Publ°k GmbH designs the website https://www.publk.de with the aim of making its content as accessible as possible. We are aware of the importance of digital accessibility as a prerequisite for equal participation.

 

Description of the services provided by the provider

Publ°k is a provider of digital payment solutions for public administration and business customers, in particular:

• the SocialCard – a Visa debit card for the digital payment of social benefits (as a physical card or digitally via Apple Pay/Google Pay). Users can pay with the card in stores and online shops and withdraw cash. Everything is managed via an app and an online portal
• Other card solutions such as BenefitCard, ProcureCard, and StudentCard to support specific payment processes in different use cases.

 

General functions of the website

The website https://www.publk.de offers the following functions:

• Information platform for presenting our company profile, products, solutions, and application examples for public administration and business customers.
• Multilingualism – German and English.
• Links to consumer-oriented websites such as socialcard.de, where card users can access services that are designed to be accessible in accordance with European standards (EN 301 549 V2.1.2)
• Contact for reporting barriers – Users are encouraged to report barriers or request alternative formats; barrier-free services are provided on an individual basis

 

Accessibility restrictions

Unfortunately, our website is not currently fully accessible. Our company website is aimed exclusively at business customers and public administration and serves to provide information about our company and our product solutions. Due to the clearly business-oriented target group, the complete barrier-free design of this website currently involves a disproportionately high amount of effort for us. However, we are continuously working on improvements.

If you encounter any barriers when visiting our website or need assistance in using it, we will be happy to help. Simply let us know what information or functions you need to be provided in a different format, and we will endeavor to provide you with suitable alternatives (e.g., in accessible formats).

Regardless of this, the consumer-oriented product websites of Publ°k GmbH, such as https://www.socialcard.de, where consumers and business customers can access services related to our card products, naturally comply with the requirements of the harmonized European standard EN 301 549 V2.1.2 (08-2018) and comply with the relevant legal requirements for accessibility.

 

Feedback and contact details

If you believe that this website or mobile application is not accessible, you can contact the contact point mentioned in this statement. If no satisfactory solution can be found within a reasonable period of time, you can contact the competent market surveillance authority:

State Administration Office of Saxony-Anhalt

Consumer Protection / Market Surveillance Department
Ernst-Kamieth-Straße 2
06112 Halle (Saale)
Germany